Travis Jones currently serves as the Senior Enablement Support Leader at SimpliSafe since October 2020, where responsibilities include overseeing retention strategies and aligning customer onboarding processes with various departments to enhance customer loyalty. Additionally, from July 2017 to the present, Travis works as a Senior Learning & Development Specialist at SW3 Sports. Prior experience includes ownership roles at T-Mobile from December 2011 to January 2020, progressing through positions from Customer Service Representative to Team Manager. Travis holds a Bachelor of Science degree in Sport and Fitness Administration/Management from Virginia State University.
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