Isabel Dahlin

Isabel Dahlin is an experienced professional with a strong background in customer success management across various industries, particularly in SaaS solutions. Currently serving as a Board Member and Manager of Customer Success at Simployer Group since February 2023, Isabel has previously held significant roles at &frankly and Gain Grow Retain, focusing on enhancing employee engagement and client outcomes. With a history of developing customer success strategies, managing teams, and driving client satisfaction, Isabel has also contributed to companies like Siteimprove, House of Education, and TargetEveryone. Isabel Dahlin holds a Master of Science in Service Management from Lund University and a Bachelor of Business Administration from Karlstad University, along with additional project management training.