Amanda S.

Amanda S. is a skilled professional with extensive experience in customer service, operations, and content creation. Currently serving as a COBRA Billing Analyst and Operations Specialist at WEX since January 2022, Amanda also excels as a Virtual Customer Service Expert at SimplrFlex, where over 1,000 chat-based requests are resolved monthly. A freelance blogger for https://theswagmama.com since October 2015, Amanda produces high-quality content focused on product and event reviews, along with running and travel. Previous roles include Brand Ambassador for BibRave, where creative blog content was developed, and Contract Profiler for the Code of Support Foundation, involving extensive research on nonprofit organizations. Amanda began a career at AT&T as a Sales Support Representative, followed by roles as an Administrative Assistant and Education Assistant, demonstrating a consistent commitment to high-quality service and efficient operations. Amanda holds a Bachelor's degree in Psychology with a focus on Child Psychology from the University of North Florida.