SimplyBank is a privately-owned community bank where local bankers make local decisions. Built on more than 130 years of service to East Tennessee and Northwest Georgia, we remain motivated to deliver simply exceptional experiences to every community we serve through seamless financial solutions. With big bank technology and local bank pride, we’re here to help our customers do more living.

Member FDIC/Equal Housing Lender.

Mission
To make lives better by offering seamless financial solutions while passionately serving our communities.

SimplyBank.

Cara Roberson, CPA

Candace Colvard

Elisabeth Shelton

Ally Ward

The Customer Support Team at SimplyBank is dedicated to delivering exceptional service to our customers. This team, led by the Digital Branch Manager and Assistant Branch Manager, includes skilled specialists committed to addressing customer inquiries, resolving issues, and providing seamless financial solutions. By combining advanced banking technology with personalized care, they strive to enhance the banking experience for every customer, supporting our mission to make lives better and foster community growth.

Customer Support Team

The Underwriting Team at SimplyBank evaluates and analyzes the creditworthiness of potential borrowers, ensuring risks are properly assessed before approving loans. They play a critical role in maintaining the financial health of the bank by making informed decisions on lending while adhering to regulatory requirements. This team works closely with other departments to provide tailored financial solutions that align with SimplyBank's mission of delivering exceptional experiences to the community.

SimplyBank.

Org chart

Teams

Customer Support Team

Underwriting Team

Offices

SimplyBank.

Org chart

Teams

Customer Support Team

Underwriting Team

Offices

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