Chris Leung is an experienced professional with a diverse background in customer support, entrepreneurship, and management. Currently serving as a Senior Customer Success Engineer at Simpplr Inc since July 2015, Chris has a strong foundation in customer service through previous roles, including a Technical Support Specialist at Epocrates, Inc. and Customer Support at 11 Main/Vendio. As an Entrepreneur and eBay Top Rated Plus Seller since May 2007, Chris has successfully managed an e-commerce business, achieving over 3500 positive feedback ratings with a 99.8% satisfaction rate, and has developed competitive product offerings in the skincare industry. Prior experience also includes owning a café, where Chris executed comprehensive market research and innovative marketing strategies to enhance profitability. Chris holds an MBA from San Francisco State University and a BS in Travel Industry Management from the University of Hawaii at Manoa.
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