Rachel Smith

Rachel Smith is a seasoned professional with extensive experience in project management and implementation consulting, currently serving as a Senior Implementation Consultant at Simpplr since October 2020. In this role, Rachel has provided strategic guidance on internal communication and employee engagement, onboarded international subcontractors, and supported the Customer Success organization. Prior to Simpplr, Rachel was an Implementation Project Manager at ECi Software Solutions, where processes were optimized to improve project turnaround times, and at Transfinder, where detailed project plans were developed for client needs. Earlier career roles included customer support and marketing coordination, underscoring a strong foundation in client relations and strategic communication. Rachel holds a Bachelor of Science in Business and Management from Rensselaer Polytechnic Institute.