Leonardo Menezes

Leonardo Menezes has extensive experience in IT support and infrastructure management, primarily from a tenure at Infosystech Informática from April 2006 to December 2022 as an Analista de Suporte e Infraestrutura de TI. Responsibilities included managing information technology infrastructure, ensuring service availability, and implementing technical improvements for various clients. Further specialized in network monitoring, server administration, and hardware support. In 2020, Leonardo briefly worked as a Desenvolvedor at BandoExperienciasGuiadas, creating online guided experiences for tourists. Currently, as an Analista de Soluções at Simpress since February 2023, Leonardo focuses on consulting and analyzing complex IT environments, optimizing processes, and managing Device as a Service projects. Leonardo's academic background includes a Mestrado in Ciências da Computação, multiple technical qualifications in network management, tourism guidance, and a recent specialization in Information Security and IT Management.