Tom A.

Tom A. is an award-winning customer support executive with extensive experience in leading high-performing teams. Currently serving as the Vice President of Global Customer Support at Simpro Software, Tom is responsible for developing support strategies that enhance customer satisfaction and drive retention. Previously, Tom held leadership roles at UKG and Kronos Incorporated, where notable achievements included cultivating a Great Place to Work culture and achieving exceptional performance metrics. Tom's education includes multiple certifications in business management and leadership, enhancing their strategic capabilities in the industry.