Daniel Oxley is currently a Support Consultant at Simpson Associates. Prior to this, they worked as a Principal Support Analyst at LexisNexis UK from October 2006 to May 2021. In this role, they provided technical support for Visualfiles and Solcase Case Management software, wrote MI reports through the use of T-SQL, SSRS and Power BI, and mentored other members of the Support team.
From November 2005 to October 2006, Daniel worked as a Technical Analyst at PlusNet, providing technical support for broadband and dial up customers.
Prior to that, they worked as a Senior Customer Advisor in the Aftersales team for PC World at Capita Business Services from November 2003 to November 2005. In this role, they provided aftersales customer service for sales made online and over the telephone.
Daniel's first role in the tech industry was as a Technical Analyst at GE Capital from July 2002 to September 2003.
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