Glenn H. has over a decade of experience in customer support and management. Currently serving as the Lead for Support at SIMUL8 Corporation since July 2012, Glenn H. is responsible for managing the helpdesk and providing assistance to customers regarding software usage, while also addressing queries and offering detailed product information. Prior to this role, Glenn H. was the Field Manager at A's Pool Service and Repair from August 2005 to August 2011, overseeing weekly maintenance for sixty pools and managing staff performance, productivity, and training. Glenn H. holds a Bachelor of Science in Computer Information Systems from W. P. Carey School of Business – Arizona State University and has additional certifications in Lean Six Sigma and International Business.
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