Matthew O'Boyle currently serves as the Head of Customer Experience at Simul8, a position held since February 2022. Prior to this, Matthew was a Customer Support Advocate at Simul8. Matthew's experience includes working as a Financial Services Consultant at Grant Thornton Ireland from September 2019 to August 2020 and at Lloyds Banking Group from January 2016 to August 2019 in various roles, including Customer Insight and Delivery Analyst and Fraud Investigator/Detections Analyst. Matthew began a professional career as a Customer Service Advisor. Matthew holds a Bachelor of Science (B.Sc.) degree in Mathematics from Sheffield Hallam University, earned between 2010 and 2014.
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