Aya M. is a Salesforce Application Engineer I at Sinch, with a strong background in Salesforce engineering gained through prior experience at Salesforce. Key achievements include developing and deploying numerous features to enhance user experience and streamline processes, optimizing code performance, and implementing automation across various applications. Aya M. has also led initiatives for ticketing systems that improved customer service and efficiency, as well as created detailed dashboards for data analysis in Tableau CRM. Additionally, Aya M. has held various roles in project management, business analysis, and retail, showcasing a diverse skill set in both technical and leadership capacities. Aya M. holds a Bachelor of Engineering in Radio, Electronics, and Telecommunication, complemented by participation in several professional development programs.
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