Daniel Melo is a skilled software developer analyst at Sinch since May 2023, specializing in chatbot development and maintenance using the ChatLayer platform, with integrations involving Zendesk, Huggy, and WhatsApp to enhance chatbot functionality. Prior to this role, Daniel served as chatbot tech leader at G4Flex Business & Services from October 2019 to April 2023, overseeing chatbot management, team coordination, and project pipelines while facilitating client and internal team interactions. Between July 2017 and July 2019, Daniel worked as a developer at Universidade de Fortaleza - UNIFOR (Bluelab IBM), focusing on NodeJS and Python development, project management, and working with Artificial Intelligence technologies, including IBM Watson for natural language processing and computer vision. Daniel holds a degree in Computer Engineering from Universidade de Fortaleza, attained in 2023.
This person is not in the org chart
This person is not in any teams
This person is not in any offices