Eduardo Heitor is a seasoned software development specialist with extensive experience in technology and telecommunications. Currently serving as a Software Development Specialist and Chapter Leader at Sinch since November 2020, Eduardo is responsible for fostering company culture, managing team evolution, and overseeing software development projects. Prior roles include serving as IT Architecture Coordinator at Vivo, where responsibilities encompassed optimizing processes and managing solution architects for contact center technologies. Eduardo's career also features significant contributions at DDS Telecomunicações Ltda as a Product Development Specialist, leading product creation and management. Educational qualifications include an MBA in Data Science and Analytics from USP and a Nanodegree in Artificial Intelligence from Udacity, among others.
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