Malu Azzoni is an experienced Customer Support Coordinator at Sinch, demonstrating expertise in cloud communications and customer engagement since March 2022. Previous roles at Sinch include Senior Customer Support Analyst and Customer Support Analyst, focusing on incident management, project management, and enhancing the customer experience. Prior to Sinch, Malu served as Head of Content and Content Coordinator at Dentro da História, contributing significantly to children's education through personalized books and various educational content. Early career experiences include a Communication Intern position at Xerpay and an Educator role at Sesc. Malu holds a Bachelor's degree in Social Communication from Universidade Estadual de Campinas, complemented by an exchange program at Universidad Complutense de Madrid and ongoing studies in Psicopedagogia at Universidade Cruzeiro do Sul.
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