Marco Antonio is an experienced VoIP Software Consultant at Sinch since September 2022, previously serving as a Technical Program Manager at Magazine Luiza and a Product Manager at Callink, where Marco contributed to the development of a new Customer Engagement Center platform. With extensive tenure at Algar Telecom as a Product Manager and team leader, Marco focused on digital customer services, roadmap establishment, and enhancing client experience. Holding multiple degrees, including an MBA in IT Strategic Management from FGV and postgraduate qualifications in Digital Product Management from the University of Virginia, Marco has proven expertise in agile methodologies, product management, and team leadership across various sectors in the technology industry.
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