Marcus F. has extensive experience in project management, customer success, and presales within the technology and telecommunications sectors. Currently serving as Gerente de Presales e Sales Enablement for LATAM at Sinch since March 2021, Marcus previously co-founded Maison do Brasil and held various roles at B2W Digital, where responsibilities included managing IT projects and integrating systems to enhance customer service. Notable achievements span the successful implementation of complex telephony systems and CRM solutions across numerous locations, along with a significant reduction in project delivery times. Marcus holds a degree in Business Administration with a focus on management from FECAP, further enhancing expertise in business processes and project coordination.
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