Mark Phillips is an experienced leader in customer support and success, currently serving as the Head Of Customer Support for Digital Interconnect at Sinch since November 2020. Previously, Mark held multiple positions at SAP, including Head Of Customer Success and Enterprise Messaging Technical Support Manager, overseeing global support services and teams. Mark's extensive background includes senior management roles at Sybase 365 and Mobile 365 Ltd, as well as technical support management positions at Kelly Services and Palm. Early career experience includes customer support roles at IBM, Lotus Development, and Soft*Switch. Mark studied at Oxford Brookes University from 1984 to 1986.
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