Minal Soni is a proactive Customer Success Manager with over five years in the travel industry, specializing in product optimization and strategic collaboration. Minal has a proven track record of driving product improvements and enhancing operational efficiency while managing client relationships across the US, UAE, India, and Qatar. Previously, Minal held roles such as Customer Success Engineer and Team Lead at ZentrumHub, as well as Technical Support Engineer at Vervotech and Tesco Bengaluru. Currently, Minal serves as the Manager of Customer Success at Sinch, continuing to leverage agile methodologies and analytics to meet business goals. Minal's educational background includes a Bachelor of Engineering in Electronics and Telecommunications Engineering from Sanjay Ghodawat Institute.
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