Nelson Chiang is an experienced professional in customer communication and account management, currently serving as a Customer Success Manager for Enterprise & Messaging at Sinch since March 2023. With a strong background in messaging products, Nelson previously held the position of Enterprise Account Executive at Twilio, focusing on global messaging exchanges. Prior roles at Sinch included Senior Account Manager and Account Manager, where responsibilities encompassed supporting enterprise clients and driving revenue growth. Nelson's earlier experience includes leadership in mobile accounts at Marketron and business development roles at SmartReply and mSnap, along with a notable tenure as a radio personality at CBS Radio. Nelson holds a B.A. in Mass Communications with a minor in Advertising from San José State University.
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