Harpreet Pottay

Harpreet Pottay is the Head of Customer Success at Singletrack, where they lead the Global Customer Success team and are a member of the Senior Leadership Team. With 14 years of experience in the SaaS industry, they have a proven track record in managing client relationships, securing renewals, and cross-selling products, particularly within investment banking. Harpreet founded Sleep Catcher Limited, providing sleep consultancy services to parents, achieving a 95% success rate and over 40 five-star reviews. Previously, they held various roles at Bloomberg LP and Dealogic, including Senior Relationship Manager and EMEA Head of Client Services, where they focused on driving revenue growth and client engagement. Harpreet earned their degree from University College London between 2003 and 2007.