Strav Basic possesses extensive experience in digital capability and IT management, primarily within the telecommunications sector. Currently serving as Director of Digital Capability at Optus since 2012, Strav oversees the innovation and development of advanced digital solutions to enhance customer experiences and operational efficiency. A proven leader in digital transformation, Strav has previously held key roles at Vodafone Australia, including General Manager of Billing and Payments, where substantial revenue growth and customer service improvements were achieved. With a background in IT solutions management and project management education, Strav has demonstrated a consistent focus on omni-channel strategy and the delivery of IT capabilities that support significant customer engagement and sales operations.
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