Ivan Milosevic has extensive experience in technical and customer support roles across various industries. Noteworthy positions include Senior Customer Support Specialist at WHYTTEST, Application Support Analyst at Singular Point, and Senior Customer Support Engineer at SMS Highway Group, where Ivan provided L1 and L2 support, troubleshooting complex issues, and ensuring high client satisfaction. Additionally, Ivan has a strong background in collaborating with development teams to enhance product quality and optimize user experience, along with manual QA testing expertise. Educationally, Ivan holds a Bachelor's degree in Computer Numerical Control Machines from Polytechnic Academy.
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