Sinter Platform automates aftersales management for connected devices, initially focusing on the Automotive. Sinter is an infrastructure-level central hub for data, processes, and policies, benefiting stakeholders in aftersales: such as OEMs, service providers, suppliers, insurance companies, and customers

Sinter automates decision-making for:
I. Operational activities

- Health monitoring, auto-diagnostics, repair generation & management, maintenance & inspection protocols
- Transacting, such as parts stock accounting & interacting with external ERP systems
- Corporate & individual onboarding, training & skill certification, task assignment & resource allocation

II. Business tasks

- Managing stakeholder relations within a marketplace
- Quality, recall, warranty management
- OEM standards & product policy implementation

III. Analytics

- Traceability
- Reporting
- Statistical analysis

Approach:

- Digital life of a connected device should reflect its physical existence, utilizing the intelligence and circumspection of the device's software twin for actionable insights
- Maximize visibility on vehicle health by gathering data at every touchpoint and actively leveraging it to lower expenses & make smarter business decisions
- Eliminate ambiguity in decision-making & execution via automation
- Provide OEM-controlled real-time data-sharing protocols for all stakeholders to operate, collaborate, and transact using accurate data
- Create an intuitive ecosystem for all participants to eliminate known deficits, such as monopolies, ultimately improving service pricing, quality, and customer experience

Key Enablers:

> Asset Digital Twin
> Telematics Rule Engine
> Generative Procedure Builder
> Aftersales Designer 
> End-to-end Aftersales Operations
> Analytics
> Content Management
> Ecosystem
> IT Architecture

Our system design is not limited to Automotive. We are poised to positively impact any aftersales for geographically distributed and connected devices.

Sinter

Org chart

Teams

Offices