SISCO is a third-party benefit administration firm dedicated to helping clients and their employees maximize the value of their employee benefits. Our mission is to enhance the value of the employee benefits offered to your employees and plan members through:
- Innovative Cost Control Solutions
- High-Quality, High-Touch Customer Service
- Integrated Medical Management and Wellness Services

At SISCO, you won’t find faceless computers processing claims and your employees won’t spend endless hours navigating a phone menu. When it comes to first call resolution, SISCO resolves 85% of calls within 10 MINUTES, while the industry standard has 75% of calls resolved within 10 days! Our team combines the best in state-of-the-art claims processing technology with a responsive, client-oriented staff to deliver a cost-effective, yet human experience.

SISCO is the only TPA with licensed agents to assist you with your insurance needs. This expertise helps us serve our clients in ways that other TPAs can't match. SISCO's Subrogation savings are 3x that of the industry benchmark. On top of that, our clients had a 2,000% ROI on our Complex Bill Review.

Our clients have saved millions through SISCO's many services:
- Strategic Bill Review
- Subrogation
- Eligibility Audits
- Major Medical Health Plans
- Limited Medical 
- Reimbursement Accounts
- Ancillary Benefits
- Electronic Claims Payment
- BCC TotalWorks
- Benefit Information Network
- Benefit Enrollment 
- Medical Management
- Health & Wellness Services

Health Care

Human Resources

Insurance

SISCO

SISCO's headquarters in Dubuque, IA, United States

Dilip Bajaj

Don Wendel

Derrek Barfield

The Client Services and Relations team at SISCO plays a crucial role in fostering strong partnerships with clients and ensuring their needs are met effectively. This team oversees client onboarding, provides ongoing support, and addresses inquiries about SISCO's innovative benefit solutions, guaranteeing a seamless and personalized experience. By utilizing their extensive industry knowledge and commitment to high-touch service, they strive to enhance client satisfaction and retention, ultimately maximizing the value of employee benefits for both clients and their employees.

Client Services and Relations

The Leadership Team at SISCO is responsible for setting the strategic direction and vision of the company, ensuring alignment with the mission to enhance employee benefits value for clients. They oversee key operational areas, drive client services and sales strategies, and foster a culture of high-quality, responsive support. By combining industry expertise and innovative solutions, the Leadership Team aims to maximize client satisfaction and financial outcomes, positioning SISCO as a leader in third-party benefit administration.

SISCO

Org chart

Teams

Client Services and Relations

Leadership Team

Offices

SISCO

Org chart

Teams

Client Services and Relations

Leadership Team

Offices

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