Marcelo Jatubá

Marcelo Jatubá is a seasoned Chief Operating Officer with over 25 years of experience in the collections industry, excelling in both contracted and client-side roles. They have a proven track record in managing operational areas, focusing on revenue, contribution margins, and EBITDA, while demonstrating expertise in negotiation, coaching, and interpersonal relations. Marcelo has held key positions at several companies, including Director of Operations at SISCOM and various managerial roles in collections, showcasing their strong business acumen and ability to foster partnerships. Marcelo earned a Bachelor's degree in Business Administration from Universidade Presbiteriana Mackenzie and a postgraduate degree in Service Marketing from Escola Superior de Propaganda e Marketing.