Amresh Kumar is a seasoned professional with extensive experience in SaaS operations and cloud engineering. Currently serving as a Senior SaaS Operations Engineer at Sitecore since December 2021, Amresh has effectively managed a global customer base of over 100 clients, focusing on incident resolution, request fulfillment, and project management. Prior to this role, Amresh worked as a Cloud Engineer at fourtitude.asia from July 2019 to November 2021, where responsibilities included managing AWS accounts for major Malaysian telecommunications clients and setting up essential cloud infrastructure. Amresh holds dual Bachelor's degrees in Computer Software Engineering from Asia Pacific University of Technology and Innovation and the University of Staffordshire, as well as a Foundation degree in Information Technology from Asia Pacific University of Technology and Innovation.
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