Carmelo Contarini is a Senior Incident and Escalation Manager at Sitecore, where responsibilities include addressing issues when service delivery deviates from expectations. Prior to this role, Carmelo served as a Client Success Manager at Tangam Systems and held multiple positions at Manulife, including Senior Solutions Designer and Business Process Analyst, focusing on technical solutions and business process improvement. Earlier experience includes serving as an Infrastructure Planning Specialist at BlackBerry, a Sr Business Analyst at MTS Allstream, and a Fraud Analyst at Rogers Communications, where skills in analysis, solution implementation, and customer service were developed. Educational background includes attending St Pius X from 1984 to 1989.
This person is not in any teams
This person is not in any offices