Ken Jones is a sales manager at NetSuite, where they leverage over 20 years of experience in sales and account management to assist retail and hospitality businesses in the UK and Ireland in enhancing operations and customer experiences. They currently lead a team of account managers, focusing on customer satisfaction, retention, and coaching strategies. Ken has held various significant roles including RVP Install Base UK&I at Sitecore and Regional Manager at Capital Legacy, contributing to diverse markets across Africa and Europe. They earned a BA in Psychology and Communication from the University of South Africa.
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