Michael Tantouri

Michael Tantouri is an accomplished Senior Customer Success Manager at Sitecore, recognized as the Global #CustomerSuccess Manager of the Year FY24. With extensive experience in customer success management across multiple companies, Michael has served in various roles including Cloud Customer Success Manager at Sitecore, SaaS Customer Success & Technical Account Manager at VitalSource, and Senior Customer Success Manager at CareMonkey. Michael’s career spans over a decade, emphasizing engagement with diverse clientele and managing customer success teams in SaaS environments. An educational background in Business, Management, and Marketing complements certifications from Hootsuite University and Siebel Oracle University, showcasing expertise in social media digital marketing and CRM analytics.