Oliver Moore is a customer-focused global service leader currently serving as the Senior Vice President of Unified Customer Support at Sitecore. With a proven track record in transforming support and customer success capabilities, they excel at delivering operational excellence and enhancing customer experience. Prior to Sitecore, Oliver held various leadership roles at Colt Technology Services, including Global Head of Service Management for Capital Markets, where they drove service performance and customer satisfaction. Oliver's earlier experience includes strategic roles at COLT Telecommunications and consultancy work with IT services companies, along with a strong academic foundation in law from Kingston University.
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