Sam Van Ongeval is an accomplished professional with extensive experience in operations and marketing across various technology sectors. Currently serving as Senior Director of Global SaaS Operations at Sitecore since June 2018, Sam oversees platform operations for SaaS offerings globally, utilizing ITIL methodologies to enhance customer value. Previously, as Customer Success Director at Sitecore, Sam facilitated the implementation of marketing technologies for Fortune 500 clients. Sam's leadership at Stylelabs involved directing a professional services team to successfully deliver over 30 enterprise-level projects. Additional roles include E-Marketing Manager at SD Worx, where Sam executed corporate e-marketing strategies, and Marketing Operations Manager EMEA at Stanley Works, achieving significant savings and receiving a prestigious award. Sam's career began as a Business Analyst at publiq vzw and an Internet Project Manager at The E-corporation. Academic credentials include an MBA in Marketing from Vlerick Business School and a Master's degree in Psychology from Katholieke Universiteit Leuven.
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