Sitecore
Sergey Kravchenko has over a decade of experience at Sitecore, currently serving as Senior Director of Product Support for Europe since October 2010. Responsibilities include managing a large support organization with multiple teams, overseeing significant monthly support interactions, and leading the development of internal software that enhances case resolution efficiency. Previously held positions include Director of Product Support, focusing on global SaaS DXP systems, and Senior Team Manager, where processes were established to optimize support load distribution. Earlier roles involved technical support and development at N-Game Studios, where Sergey contributed to game development using Unity. Sergey holds a Specialist degree in applied math and programming from Dnipropetrovs'kij Nacional'nij Universitet.
This person is not in any teams
This person is not in any offices
Sitecore
64 followers
Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.