Christopher Knutson is a seasoned professional with extensive experience in customer support and technical assistance. Currently serving as a Senior Customer Support Engineer at Siteimprove since September 2020, Christopher focuses on delivering exceptional customer support, managing tickets, resolving product issues, and creating troubleshooting guides to enhance user experience. Prior to this role, Christopher worked at CATS Software, Inc. from January 2017 to September 2020, where responsibilities included leading the customer support team, managing projects, developing training curricula, and collaborating with product teams on feature development. Christopher's earlier experience at Barnes & Noble involved support for digital products and developing training resources for employees. Academic credentials include studies at Minneapolis College from 2012 to 2014.
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