Daniel Waldmann

Daniel Waldmann is a seasoned professional with extensive experience in customer success operations. Currently serving as a Senior Customer Success Operations Specialist at Siteimprove since September 2015, Daniel has developed dashboards for actionable insights and designed campaigns to enhance product adoption and customer engagement. Previous roles at Siteimprove include Senior Customer Success Manager and Product Champion, where Daniel focused on onboarding new customers, improving service value, and gathering product feedback. Prior experience includes a role as Renewals Account Manager at Symantec, managing relationships with major cloud accounts. Daniel holds a Master of Arts in Applied Languages from Heidelberg University and has pursued further education through Trailhead by Salesforce.