Karen U.

Karen U. is a Customer Success Manager at Siteimprove, where responsibilities include enhancing customer relationships since September 2021. Prior to this role, Karen served as a Business Development Representative at the same company. Karen's experience spans from 2012 to 2018 at MarketSource, Inc., where notable positions included District Team Captain, overseeing operations at four Target Tech locations, and training store leaders. Other roles in the company included Electronics Department Lead during a pilot program to boost electronics sales, Sales Team Lead responsible for coaching a sales team, and Sales Associate driving wireless sales and providing excellent customer service. Karen holds an Associate of Science degree in Business, Marketing, and Management from Normandale Community College and furthered education at the University of St. Thomas from 2018 to 2021.