Karla Dimaapi

Karla Dimaapi has extensive experience in customer service and team leadership, currently serving as the Configuration Success Team Leader at SiteMinder since December 2021. Prior to this role, Karla held various leadership positions at Ingnius Systems Pvt. Ltd., including Configuration Success Team Leader, Customer Success Team Leader, and Account Services Analyst from July 2019 to February 2023. From August 2014 to June 2019, Karla worked at World Hub Services as the Outbound Sales Team Leader/Sales Coordinator and Customer Service/Player Services Team Leader. Earlier career experience includes serving as Customer Service Supervisor at De Janeiro BPO Solution Inc. and Senior Customer Service Representative at INTEGRIM. Karla holds a degree from Pamantasan ng Lungsod ng Maynila, completed between 2002 and 2006.