Michael Connerley

Michael Connerley is an accomplished Customer Success Manager at SiteMinder, having been with the company since January 2013. With a focus on recruitment, coaching, and team management, Michael has successfully fostered high-performing teams and improved processes to enhance customer activation and engagement globally. Prior roles at SiteMinder include Team Leader Training and Implementation, where Michael led training initiatives and ensured seamless onboarding for new clients, and Training and Implementation Analyst, responsible for client setup and training. Previous experience includes a Client Service Manager role at Ameriprise Financial Services, overseeing client service operations and training, as well as various short-term roles in sales and marketing. Michael holds a Bachelor’s degree in Risk Management, Insurance, and Financial Planning from Mississippi State University.