Liam Dempsey is a Systems Analyst and Engineer specializing in IT Service Management (ITSM) and Site Reliability Engineering (SRE). They have extensive experience in various technology and business roles, including as a Senior Systems Management Analyst at Optum, where they institutionalized Site Reliability practices and significantly improved operational efficiency. Previously, they worked with AbleTo Inc. leading the Site Reliability Engineering team and interfacing with senior leadership. Liam has also held roles as a Test Analyst and Financial Assistant, showcasing a diverse skill set that spans software engineering, data analysis, and project coordination. They earned a Bachelor of Arts in Economics from New York University.
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