Reshma Rajan

Healthcare Operations Manager at SiteRx

Reshma Rajan has a diverse range of work experience, starting with their current role as a Health Operations Specialist at SiteRx. In this position, they utilize Salesforce and in-house CRM software to manage accounts and build strong relationships with clients.

Prior to their current role, Reshma worked as a Patient Success Advocate at SiteRx, where they focused on cultivating relationships with clients and gauging their interest in studies. Reshma used strategic approaches to build trust and care, ensuring longitudinal relationships.

Reshma also worked as a Clinical Research Coordinator at the Dermatology Treatment and Research Center, where they played a crucial role in conducting various studies focused on severe dermatological conditions. Their responsibilities included testing investigational drugs, adhering to study protocols, and scheduling patients.

Before that, they worked as a Research Lab Technician at Rush University Medical Center, where they contributed to research on HIV latency and the effects of cART treatment on inflammatory markers. Reshma demonstrated their leadership skills by taking on administrative duties, mentoring, managing budgets, and developing protocols.

In terms of education, Reshma completed their graduate studies at Meredith College, where they served as a Graduate Student. Reshma also gained research experience as a Student Researcher at Hoyt Group-Knox College, primarily focusing on computational analysis of catalysts.

During their time at Knox College, Reshma held multiple roles, including Resident Assistant, Teaching Assistant, Campus Tour Guide, and Student Tutor. Reshma also worked as an ER Medical Scribe at OSF HealthCare and interned at Parmarth Niketan Ashram in India, where they planned public health programs and set up medical camps for underserved populations.

Finally, Reshma's early work experience includes serving as a Unit Concierge at NorthShore University HealthSystem.

Reshma Rajan obtained a Bachelor's degree in Biochemistry and Africana Studies from Knox College, where they attended from 2015 to 2019. In addition to their degree, they also acquired certifications in Medical Scribe from ScribeAmerica and Mental Health First Aid from Knox College. No specific details regarding the months or years of obtaining these certifications are provided.

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