Rahul Sonawane

Rahul Sonawane is an experienced Global Support Manager at Sitetracker, leading strategic global support operations since April 2022 and enhancing customer satisfaction through optimized processes. Previously, as a Manager of Technical Support Engineering at Salesforce, Rahul effectively managed teams to meet business objectives related to customer and employee satisfaction. With a strong background in technical support, Rahul has held various leadership roles at Persistent Systems, overseeing the Advanced Threat Support Team, and ensuring superior technical service for IBM's customer base. Earlier positions included infrastructure engineering and Linux system administration, demonstrating a comprehensive expertise in technical support and operations, supported by degrees in Information Technology and Electronics and Communications Engineering.