John Darcangelo is a seasoned professional with extensive experience in operations and customer success management across various industries. Currently serving as Senior Branch Manager at SIXT, John successfully led the opening of a new branch at an international airport, ensuring high customer satisfaction. Previously, as Senior Customer Success Manager at Quicken, John focused on customer retention and acquisition while implementing initiatives to enhance the customer experience. John's career also includes a role as Senior Operations Manager at Banner - University Medical Center, where operational efficiencies were improved, and as Group Manager at Intuit, where strategic leadership contributed to enhanced customer service outcomes. John holds a Bachelor of Science degree in City/Urban, Community and Regional Planning from the University of Arizona.
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