Renato Carbone

Renato Carbone is a Loyalty Strategist with over 15 years of experience in loyalty programs, gamification, and customer engagement strategies. They have successfully led more than 160 projects across B2B, B2C, and B2E sectors, demonstrating a proven ability to enhance customer retention and drive program growth. Previously, Renato held roles as Customer Success Manager at Babel-Azza and Valuenet's Head of Loyalty Strategy, where they developed strategic loyalty initiatives that garnered significant ROI. Currently, they serve as the Executive Loyalty Program Manager at SIXT, contributing to the launch and rollout of SIXT One. Renato is also the founder of Tinkering Loyalty, where they provide consulting services and create content focused on loyalty and gamification.