Tom Hogardt

Tom Hogardt is an experienced professional in mobility operations and customer experience management, currently serving as Senior Executive Mobility Operations at SIXT since September 2014. In this role, Tom spearheads process improvements and the rollout of new products across global branches, conducts analyses on car rental processes, and develops automated workflows to enhance efficiency. Previously, Tom held positions including Executive Customer Experience & Quality Management and Branch Manager, where responsibilities encompassed project management, operational oversight, and customer service excellence. Tom's career began as a Management-Trainee Operations, supported by a strong academic background with a Master's Degree in Service Management from Universität Rostock and a Bachelor's Degree in Tourism Management from the University of Cooperative Education Breitenbrunn. Experience also includes roles as a Working Student at Deutsche Post and Hotel Neptun Betriebsgesellschaft mbH.