Amber Dean

Amber Dean is an experienced UX researcher currently serving as Lead UX Researcher at Skedulo since August 2021, after previously holding the role of Senior UX Researcher. Prior experience includes positions such as Experience Design Specialist at The University of Queensland, where Amber contributed to a significant customer experience transformation program, and Customer Insights Research Lead at Console Group, managing a Voice-of-Customer initiative and leading various research efforts. Additional roles span from Senior Consultant at Peak Usability to various positions in market research firms including TNS Dimarso and Synovate, where Amber cultivated expertise in user experience, market research, and client service. Amber holds a Graduate Diploma in Information Science from Charles Sturt University, a Graduate Certificate in Marketing from Monash University, and a Bachelor’s degree in Organisational Psychology from Griffith University.