Zack Custovic is a seasoned Global Customer Support Leader currently serving as the Senior Director of Global Customer Support at Skedulo. With a robust background in technical support and leadership roles at companies like Toast, Salesforce, and Oregon Health & Science University, Zack has consistently driven improvements in customer satisfaction and operational efficiency. Their experience includes developing scalable processes, optimizing incident management, and successfully passing multiple audits, showcasing their commitment to excellence in service delivery. Zack holds an A.A.S. in Information Technology from Portland Community College and a Bachelor of Science in Information Technology Leadership from Western Governors University.
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