John Caplinger is a seasoned Customer Success Manager specializing in building trusted client partnerships through a passion for service and innovation. John began their career as a Sales Consultant at Eastgate Chrysler Jeep Dodge and Ram and later at Kahlo Chrysler Jeep Dodge Ram. After various roles in sales and account management, including positions at DEFENDER Direct and Apple, John advanced to Smartsheet, where they became a Senior Customer Success Manager III for Strategic Accounts. Currently, John serves as a Business Development Lead at Skellig Automation, leveraging their extensive experience to foster strong customer relationships. John holds a BS in Political Science from Ball State University.
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