Kassia Morgan is a seasoned Program Manager in Content Development at Microsoft since November 2022, also serving as the Project Management Office Lead and Project Manager. Currently, Kassia holds a Project Manager position at Skillable. Previous experience includes working as a Payments Advocate at Yapstone, where strategic outreach and communication skills were employed to drive sales and build rapport with key decision makers. At Bank of America, Kassia excelled as a Relationship Manager and Lending Specialist, generating revenue and effectively resolving customer complaints. Early career roles included serving as a Wireless Consultant at Best Buy, enhancing customer engagement, and as a Community Manager at Drifters Entertainment, leading public relations efforts and managing vendor relationships. Kassia holds a Bachelor of Arts in Political Science, Human Resources, and Leadership from Florida Atlantic University and a Bachelor of Science in International Relations and Affairs from The University of the West Indies.
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