Melanie Krichko

Associate Product Operations Manager at Skillable

Melanie Krichko has extensive work experience in various roles. Melanie began their career in 2009 at Wake Technical Community College, where they worked in the Technical Services-Library department. During their time there, they processed books, handled shipments, and provided customer service at the circulation desk.

In 2011, Melanie joined Campbell University, Norman Adrian Wiggins School of Law as a Technical Services Assistant. In this role, they were responsible for receiving and processing mail, checking-in and entering serials and acquisitions into the library system, and assisting the Library Director with various projects. Melanie held this position until 2018.

Following their time at Campbell University, Melanie worked at Campbell University as an Administrator in the office of the Dean of the Library. Here, they performed day-to-day operations, supported librarians and library staff, and completed assigned tasks from the Dean. Melanie remained in this role until 2020.

In 2020, Melanie joined Learn on Demand Systems as part of the Technical Services team. Melanie was responsible for managing the Technical Services Helpdesk for Tier 1, as well as assisting with administrative tasks and using various platforms and software tools. Melanie stayed with the company until 2021.

Currently, Melanie works at Skillable as an Associate Product Manager. Melanie'sresponsibilities in this role include overseeing front-end platform operations for the Training Management System and Portal platforms, assisting with troubleshooting issues and requests, and creating training resources for internal staff and new hires. Melanie has been with Skillable since 2021.

Melanie Krichko has a Bachelor of Business Administration (BBA) degree from Campbell University, which they obtained from 2014 to 2016. Melanie also holds an Associate of Applied Science degree in Office Systems Technology/Legal and an Associate of Applied Science degree in Office Systems Technology with a focus in Information Technology, both obtained from Wake Technical Community College from 2006 to 2008. Additionally, they have an Associate of Arts (AA) degree from Wake Technical Community College, earned from 2001 to 2004.

In terms of certifications, Melanie Krichko has obtained several. Melanie has certifications in areas such as Azure Serverless DevOps Essentials, Microsoft Azure for Decision Makers, Azure DevOps Solutions, ScrumMaster®, Pendo Essentials, and various others related to agile methodologies and software development.

It is important to note that no assumptions can be made beyond the provided information regarding their education history.

Links

Timeline

  • Associate Product Operations Manager

    September 1, 2023 - present

  • Associate Product Manager

    February, 2023

  • Training Management System And Portal Platform Admin

    August, 2021

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