Skillcast Group plc
Sofia Chaqiri possesses over 16 years of experience in client management and relationship building within the learning and development sector. Currently serving as a Senior Client Partner at Skillcast Group plc since March 2017, Sofia oversees a multi-million Learning Managed Service contract for a major international high street bank, focusing on service delivery, P&L management, and stakeholder engagement. Prior roles include Senior Client Relationship Manager at Capita Learning Services and Client Partner at KnowledgePool, where Sofia demonstrated expertise in business development, service enhancement, and project ownership. A strong background in managing extensive client portfolios and implementing strategic initiatives is complemented by previous experience at Quasar, Catalyst Leadership & Development, and Square Mile Leadership, emphasizing proficiency in bespoke training solutions and maintaining high customer satisfaction. Sofia holds a Bacaloria in Experimental Science from Université Hassan 1er.